Terms Of Service

Terms of Service

Effective Date: 7/4/25

Welcome to Cibamat. By using our website (www.cibamat.co.uk), purchasing our products, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Cibamat. Throughout the site, the terms “we,” “us,” and “our” refer to Cibamat. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced here or available by hyperlink.

2. Use of Our Website

You agree to use this website for lawful purposes only. You must not use our products or site:

  • For any illegal or unauthorised purpose
  • To violate any laws in your jurisdiction
  • To transmit any worms, viruses or harmful code

We reserve the right to refuse service or terminate your account if you breach these terms.

3. Products & Services

We sell new and used food processing equipment, spare parts, sundries, and related services. All product descriptions and prices are subject to change without notice. We reserve the right to:

  • Modify or discontinue products without notice
  • Limit the quantities of any product or service
  • Refuse orders that appear to be fraudulent or violate our terms

Used and refurbished items may have visible signs of wear but are tested and sold in working order unless otherwise stated.

4. Pricing & Payment

All prices are listed in GBP and are exclusive of VAT unless otherwise stated. We accept payments through secure gateways. Payment must be received in full before goods are dispatched unless other terms are agreed in writing.

5. Warranties & Returns

Please refer to our Returns Policy for full details on returns, warranty coverage, and service terms. Machinery is generally non-returnable unless agreed with the manufacturer and may be covered by a parts-only warranty.

6. Customer Accounts

Customers can create accounts on our site to track orders and manage information. You are responsible for maintaining the confidentiality of your account and password. We are not liable for any loss or damage from your failure to safeguard login details.

7. Intellectual Property

All content on this site — including images, product descriptions, logos, and text — is the property of Cibamat or our content providers and may not be reproduced without written permission.

8. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for the content or accuracy of these sites and use of them is at your own risk.

9. Limitation of Liability

We do our best to provide accurate and reliable products and services. However, Cibamat is not liable for:

  • Business losses, profits, or interruption
  • Damage caused by improper installation or unauthorised repairs
  • Any indirect or incidental damages resulting from product use or site access

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled in UK courts.

11. Changes to Terms

We may update these Terms of Service at any time. Changes will take effect immediately upon posting to the website. Continued use of our site constitutes your acceptance of the new terms.

12. Contact Us

Questions about these Terms?
📧 returns@cibamat.co.uk
📞 0203 488 8364